[Proctoring] Pre-assigning proctors on live proctored exams

This feature introduces the option for candidates to be pre-assigned to a specific proctor during the exam planning process, ensuring that when the candidate starts the exam setup, they will be connected to the chosen proctor throughout the exam session.

Important points to note before using this functionality

• In our initial release a proctor can be assigned to a candidate session before the candidate starts their exam. If a proctor is not pre-assigned at the moment that the student starts the exam setup, then an available proctor will be auto-assigned according to the current functionality.

• When a proctor is pre-assigned and the candidate starts the exam setup, the designated proctor will be connected to the candidate while the proctor user is signed to the proctor page. The proctor can leave the proctor page (leave the page or log out) and rejoin however the candidate will not be proctored while the proctor is offline.

• It is not possible to change the proctor assignment or revert to auto-assignment while the exam is in progress, however we will later add the ability to re-assign students between proctors during a running exam session.

• A proctor can be pre-assigned to no more than 13 candidates per exam at any given time. Only candidates who have not yet finished their exam are counted towards this limit. Archiving a student that has a proctor assigned will release the taken slot.

• A proctor that is currently pre-assigned to at least one student session will never have any students auto-assigned to them. This is to avoid unpredictable situations where it becomes difficult to understand how students will be allocated. We recommend that you use different proctor accounts for auto-assigned vs pre-assigned exams.

• The complete history of proctor assignments can be seen on the events page of each candidate session.

  • assign_proctor, unassign_proctor will be logged when a pre-assignment action is taken.

  • has_started_proctoring, has_stopped_proctoring will be logged when a proctor starts or stops proctoring a candidate.

Proctors can be pre-assigned in two ways

Pre-assignment via API 

• A proctor user with either the LocalProctor or GlobalProctor role can be assigned to a student session using the V3 assign_proctor API endpoint.

• For local proctored exams

  • An Administrator of an institute can pre-assign a LocalProctor to any exam within the same institute provided that global proctoring is disabled for the given exam.

• For global proctored exams

  • A Superuser can pre-assign a GlobalProctor to any exam provided that global proctoring is enabled for the given exam.

Pre-assignment via the exam administration console

After navigating to the manage student page of a live proctored exam, certain users are be able to select and pre-assign a proctor to each candidate. By default, candidates will be shown as (auto-assigned) which means that the system will take care of assigning an available proctor once the students starts their exam setup.

• For local proctored exams

  • Administrators (of the exam institute) and superusers can view and assign proctors for the exam.

  • Users with the LocalProctor role within the exam institute are visible in the list of available proctors and one of those users can be assigned as a proctor to a specific candidate.

• For global proctored exams

  • Only superusers can view and assign proctors for these exams.

  • Users with the GlobalProctor role (within any institute) are visible in the list of available proctors and one of those proctors can be assigned as a proctor to a specific candidate.

• The count of currently assigned students is displayed to the right of the proctor username in the format (# students_assigned/ # maximum students) . eg Paul Proctor (5/13).