[Settings] How To: Customise the copy of new Exam Taker experience

It is possible for users with the roles "Superuser" and “Administrator” to customise the copy of the exam-taker experience, in any language you wish to provide.

This feature allows test-takers to take exams in other languages, with translations or instructions that are closer to the experience you would like to provide.

We currently offer 2 options:

- Customise the default translations that we provided;
- Add a new language by providing your own full translation of the entire experience.

ProctorExam content management is available at the Institute level.

Please note that each Exam can use a different language file, but that it's not possible to use multiple languages for one Exam.


Steps

1. Switch to the desired institute where you would like to amend the copy (use a sandbox or UAT institute for testing)
2. Navigate to the Institute settings page and choose the Content Management (new UX) tab.
3. Choose the desired language / workflow stage and click on the file icon, then choose download to download the corresponding translation to your local machine. Eg system-check.en-GB.html

4. Open the file in a text editor that supports HTML. We can recommend Sublime Text
5. Locate the element which contains the copy that you would like to modify and replace the text within the corresponding <template> </template>

IMPORTANT: Only the text of the root <template> element can be modified by customers while any nested elements or attributes such as <img> or <a href> are read-only and will cause the upload to fail if modified from the original.

6. Save the file.
7. Return to the Content Management page and upload the file to the same Language / Workflow slot by clicking the upload button. Note that you will receive an error when uploading a file that originated from a different language slot since some read only elements (images) are language specific.

8. Once uploaded, translation files which have been customised will be indicated on the interface by a blue tick mark. Users are able to download the customised file or reset to the original copy. 

IMPORTANT: The copy changes will take immediate effect on the selected Institute for ALL exams using the new UX. Make sure to test the results by taking a proctored session.