Enable Notifications on Google Chrome (Windows)

We use notifications to:

• Alert test takers when they receive a message from a proctor or from chat support.
• Notify students if an issue is detected, such as problems with video streams or mobile connection.

Step 1: Enable Notifications from Google Chrome

1. Open Google Chrome on your Windows 10 device.
   
2. Click on the three-dot menu (⋮) in the top-right corner.
   
3. Select Settings from the dropdown menu.
   
4. In the left sidebar, click Privacy and security.
   
5. Scroll down and select Site settings.
   
6. Under Permissions, find and click Notifications.
   
7. Toggle Sites can ask to send notifications to the ON position (if not already enabled).
   
8. Scroll down to the Blocked section:
   1. If the ProctorExam website is listed under "Blocked," click the three-dot menu next to it and select Allow.
      

Step 2: Enable Notifications in Windows 10 Settings

1. Press Windows + I to open the Settings app.
2. Click on System.
   
3. In the left sidebar, select Notifications & actions.
   
4. Under Get notifications from apps and other senders, toggle the switch to ON.
   
5. Scroll down and find Google Chrome in the list of apps.
6. Click on Google Chrome, then make sure:
   1. Notifications are set to On.
      
   2. Close the Settings app.

Step 3: Turn Off Focus Assist in Windows

Focus Assist may block notifications if it is turned on. To disable it:

1. Open Settings by pressing Windows + I.
2. Click on System.
   
3. In the left sidebar, select Focus Assist.
   
4. Choose Off to allow all notifications.
   

Step 4: Click on the notification pop-up on Google Chrome

Close the settings and reopen Google Chrome to ensure the changes take effect. You should receive a notification. Click on the notification alert to move to the next step.