If you are experiencing issues with your webcam, the necessary permissions might need to be granted on Google Chrome. To do so, follow the steps on this guide.
Follow the below instruction below:
1. Go to the exam with check requirements and click on Start Check
2. On your Google Chrome browser, in the top right corner, click on thesymbol as shown in the image below, then click Settings.
3. After, click on Privacy and Security on the left side and then click on Site Settings.
4. Scroll down and select Camera.
5. Select for the camera also the option Sites can ask to use your camera.
6. Back to your exam, you will receive instructions to test your camera, make sure to refresh your page.
If you continue to experience issues with your microphone, the following guides might help you further:
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