[Chat support] How to add a new user to the chat support platform

How to invite new agents or manage agents in Tawk. 

Follow the steps below to easily create a new or manage an existing user account on Tawk.to.

• Click on the Administration wheel in the bottom left side over the dashboard menu.

• Select Property Members in the left column.

• Click on Invite Member on the top right.

• Enter the email of the member you wish to invite and select the role of either admin or agent.

• To finalize, click on Send Invitation.

• If you want to manage an existing user, you will need to click on top of the user name and the options in the image below will become available: to disable if previously enabled or to change between Agent or Admin.