Exam taker Support

Good to know before your exam

• [Getting started] Introduction to ProctorExam
• [Getting started] What you should avoid
• [Getting started] How to setup your environment
• [Getting started] What you'll need to bring
• [Getting started] Support
• [Getting started] About your data

See all 9 articles

Troubleshooting Microphone

• [Microphone] Google Chrome: allow your microphone
• [Microphone] Windows: General speakers troubleshooting
• [Microphone] Windows: Connect your microphone

Troubleshooting Mobile

• [Mobile device] General Troubleshooting for your mobile device
• [Mobile device] Apple: How to install the ProctorExam App
• [Mobile device] How to connect your mobile device to ProctorExam
• [Mobile device] Android: How to install the ProctorExam App

Troubleshooting Screen Sharing

• [Screen share] How to share your screen using Google Chrome
• [Screen share] General Troubleshooting for Screen share
• [Screen share] Mac: Instruction for screen sharing macOS Catalina and higher

Troubleshooting Webcam

• [Webcam] General Troubleshooting for Webcam
• [Webcam] Google Chrome: allow your webcam
• [Webcam] Windows: Activate your webcam
• [Webcam] Windows: How to change the default webcam in Windows 10 and higher
• [Webcam] Windows: Webcam not working on Lenovo devices
• [Webcam] Mac: Activate your webcam

Other Troubleshooting

• [Chrome Extension] How to install the ProctorExam Screen Sharing Extension
• [Browser] Incompatible Browser