[Introducing our help centre] What will happen to my outstanding tickets on partners.proctorexam.com? April 12, 2021 14:47 Updated All tickets raised on historic help centre prior January 18th will still be accessible and comments / resolutions will be provided. Any new tickets from January 18th should be submitted via our new environment to be handled by the team. Related articles [Introducing our help centre] How to raise a support request? Pre-assigning proctors on live proctored exams Where the video recordings will be stored? [Setting up your account] What are the roles and permissions available on the platform? How to access tickets previously opened via Jira?