[Introducing our help centre] What will happen to my outstanding tickets on partners.proctorexam.com? April 12, 2021 14:47 Updated All tickets raised on historic help centre prior January 18th will still be accessible and comments / resolutions will be provided. Any new tickets from January 18th should be submitted via our new environment to be handled by the team. Related articles [Introducing our help centre] How to raise a support request? Pre-assigning proctors on live proctored exams If accidentally closed, can the candidate rejoin the exam? Where the video recordings will be stored? [Setting up your account] Difference between local and global Proctor/Reviewer?