Downloading the monthly/yearly report will allow you to count how many seats you consumed each month.
In order to do this, you need to login to the ProctorExam platform and at the top right you will have a drop down menu -> Reports:
You have the option to select from two types of reports:
- Exam Registrations -> it will display all test takers, including the ones that did now show up for their exams
- Finished Exam Sessions -> it will display only the test takers who took their exams
After selecting the type of report you would like to get from the drop down list, please select the time interval you need for your report: start date - end date. In order to do this, you can use the Calendar icon and input your desired dates.
After selecting the preferred time interval, please choose the name of the Institute for which you would like to get the reports. If you are a Premium customer and you have more than one Institute, you can select more by just clicking and adding them one by one.
If you only need this report for a specific exam, you can select the desired exam from the drop down list under Exam(s):
If you would like to have a report containing all the exams in your Institute(s), you can leave this last field blank.
Click on Generate. A new line will be displayed and a new report will be generated.
Keep in mind that for larger reports, this action might take some time. Please allow the platform to gather all data and generate this report for you.
The moment your report is ready, you will be able to download it as a .pdf (less detailed) or a .csv (more detailed), as shown in the image below.
You will be able to find the estimated number of seats consumed by following up the information generated in column O:
Note that the reports don't show the cancelled seat (sessions cancelled at least 48h hours before their start time)
To receive a weekly email update of your seat usage, please contact your Account Manager.