What documents can be accepted for ID verification?
Any valid documents with a picture like an ID card or passport.
Can I have a break during the exam?
Unless it’s specified by your institution, breaks are not allowed during the exam.
Can I contact someone during the exam?
You are only allowed to get in touch with the tech team via the tech support chat window or your proctor during a live proctored exam.
Can I use external materials such us textbooks, pen, and paper and so on?
Yes, but only if your institution decided to allow it. This info also be available in the email that contains the basic information of the exam.
Can I visit external web pages?
In certain cases, external web pages can be visited. However, teachers/institutes have to specify which external sites can be used.
What to do if my phone gets disconnected?
When your phone get’s disconnected, you will be notified and asked to re-scan the QR-Code. If your phone does refuse to work, please close and re-open the ProctorExam app or restart your smartphone.
When do I receive my results?
We are not in charge of exam evaluation. Please contact your test organizer about this.
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