[Getting started] About your devices – ProctorExam

What do I need to take my test?

You will need: a computer/laptop, smartphone, ID verification documents, a strong internet connection, and if allowed, external materials such as calculators, textbooks, pen, and paper. *Your smartphone will not always be used. If you are not sure if you will need it, please contact your institution.

What operating system do I need?

As Operating System for your computer, there is no minimum requirement as long as the latest Chrome version can run on it. Windows, MacOS X, ChromeOS and most Linux distributions are supported. We only support the latest and the one before latest Google Chrome versions. Find out how to update to the latest Chrome version here.

Do I need a specific browser?

The ProctorExam platform requires you to use the latest version of Google Chrome. Check your browser here.

What mobile phone should I use?

Android 8+ and iOS 15.8+ smart devices – smartphone or tablet – with a camera are supported. Check your operating system here by using your mobile phone.

Ps: If you are using iPhone 15 series (iPhone 15, Pro, Plus, Pro Max) and experiencing issues please update to iOS 17.5.1 otherwise visit our workaround for the respective device.

What about my internet connection?

A decent internet connection is required and we recommend you use an ethernet cable to ensure a more stable connection. We recommend a minimum of 1,5 Mbps upload, ping under 25 ms. Check your internet speed here.

How can I check if my webcam is working?

Simply visit this page and follow the instructions. If you see your image, you’re all set.

How can I check if my microphone is working?

Simply visit this page and follow the instructions If you can see a wave, you’re all set.

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