[Getting started] About your devices – ProctorExam

What do I need to take my test?

You will need: a computer/laptop, smartphone, ID verification documents, a strong internet connection, and if allowed, external materials such as calculators, textbooks, pen, and paper. *Your smartphone will not always be used. If you are not sure if you will need it, please contact your institution.

What operating system do I need?

You can use ProctorExam on Windows 8 and higher, Mac OS X and higher, ChromeOS and most Linux distributions (64-bit Ubuntu 14.04+ (Currently incompatible with Ubuntu 22.04. (Update needed), Debian 8+, openSUSE 13.3+, or Fedora Linux 24+). Check your operating system here.

Do I need a specific browser?

The ProctorExam platform requires you to use the latest version of Google Chrome. Check your browser here.

What mobile phone should I use?

Android 5.1+ and iOS 10.0+ smart devices – smartphone or tablet – with a camera are supported. Check your operating system here by using your mobile phone. Note: Huawei P30, Samsung Galaxy A3 (2016), Google Pixel 3, and newer are not compatible with our app.

What about my internet connection?

A decent internet connection is required and we recommend you use an ethernet cable to ensure a more stable connection. We recommend a minimum of 1,5

Mbps upload, ping under 25 ms. Check your internet speed here.

How can I check if my webcam is working?

Simply visit this page and follow the instructions. If you see your image, you’re all set.

How can I check if my microphone is working?

Simply visit this page and follow the instructions If you can see a wave, you’re all set.

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